Friday, 4 April 2014
The replacement heater is on a truck coming from California. Depending on how co-operative Canadian Customs are, it should be here either Monday or Tuesday. The installers have been scheduled accordingly and we plan to have the hot tub back in operation for next weekend. (April 12th)
As mentioned in our previous updates, we had to order a brand new replacement heater because Jandy, the manufacturer of our current heating unit, is no longer supporting what they consider to be an outdated model. (we purchased it new just 4 years ago) We did a lot of searching but we had to accept that some of the replacement parts we needed we not available. We therefore had no other choice but to order a brand new replacement heater. The type we needed (it’s a very big hot tub) was not in stock and had to be manufactured for us.
We are very sorry for the inconvenience. We appreciate the patience, sympathy, and support that we have received from several of the members as we have gone through this unexpected and expensive undertaking.